EAZAE FIX Annual Maintenance Contracts
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Annual Maintenance Contracts

Comprehensive, year-round property care plans for apartments and villas in Dubai. Preventive maintenance, priority response, peace of mind.

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EAZAE FIX Team

The Best Maintenance Is the Kind You Never Notice

An EAZAE FIX Annual Maintenance Contract means your property receives regular attention from a qualified team — before problems develop into expensive emergencies.

Dubai's climate is demanding. AC systems, plumbing, electrical systems and building fabric all deteriorate faster in extreme heat and humidity. Our preventive visits keep every system performing as it should, all year long.

  • 2–4 scheduled preventive visits per year
  • Priority call-out response times (down to 4 hours)
  • Discounted rates on all additional quoted works
  • 24/7 customer support line
  • Written condition report after every visit
  • Optional: Relationship Manager (Elite & VIP)
  • Optional: Move-in / move-out inspection
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Choose Your Plan

Five tiers for apartments and villas — from HomeCare to VIP.

Villas
Apartments
IncludedHomeCareHomeCare+PremiumEliteVIP
Preventive Visits22334
Materials Allowance—AED 50AED 150AED 300AED 500
Call Outs361218Unlimited
Pest Control Visits——124
Carpentry / Paint Hours——1 hr2 hrs5 hrs
Water Tank Cleaning——122
Response Time24h24h12h8h4h
Move In/Out Inspection———✓✓
Relationship Manager———✓✓
Customer Support24/724/724/724/724/7
Discount on Works3%5%10%12.5%15%
Get My AMC Quoteor call 800 EAZAE — we'll find the right plan for your property.

Annual Contracts — FAQ

Common questions about EAZAE FIX Annual Maintenance Contracts.

What does an AMC include?
Depending on your tier: 2–4 preventive maintenance visits, a set number of call-outs, optional pest control and water tank cleaning, carpentry/painting labour hours, and 24/7 customer support. See the table above for full tier details.
What happens during a preventive maintenance visit?
Our technicians carry out a comprehensive inspection of your AC units, electrical panel, plumbing fixtures and building fabric. You receive a written condition report after every visit.
What is a call-out?
A call-out is when you contact us with a specific maintenance problem and we dispatch a technician to diagnose and resolve it. Your AMC tier determines how many are included and the guaranteed response time.
Are materials and spare parts included?
Materials are included up to the allowance specified in your tier (HomeCare+ and above). Costs above the allowance are charged at the discounted AMC rate.
Can I upgrade or downgrade my tier?
Yes — upgrade at any time by paying the difference. Downgrades processed at the annual renewal date.
What if I don't use all my visits?
Preventive visits and call-outs expire at the end of the contract year. We proactively remind you to schedule all included visits.
Can I get an AMC for a rental property?
Absolutely — AMCs are popular with landlords and property investors. We co-ordinate all works directly with your tenant.
What payment options are available?
Annual payment (5% discount) or monthly via debit/credit card, bank transfer, or post-dated cheques.
Can I add multiple properties to one AMC?
Yes — we offer multi-property packages for landlords and property managers. Contact us to discuss a customised portfolio plan.

Your Property. Protected.

Start your Annual Maintenance Contract today.

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